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    Recent Complaints

    Mineral Simplicity - Misrepresentation  
    by deelynn, on Feb 24, 2012

    On 2/7/12 requested trail offer for samples of make-up on 2/7/12 the $1.00 sample became $8.96 taken from my checking account. Did not recieves samples till 2/18/12 on 2/20/12 notified customer service and cancelled membership, product did not have instructionsn with it. On 2/22/12 found $127.32 pending on checking account. Called company and again cancelled membership, the next day pending was removed from checking account, (2/23/12). Now I find it was resubmitted and pending 2/24/12. I will be notifing BBB ...

    Comcast - They Lie! 
    by KeyWestFurious, on Feb 24, 2012

    Last week they lied and said they couldn't get in our gate and we don't have a gate. This week they cancelled the service appointment because they said they called three times and we weren't home which was also a lie. It is nearly an impossibility to get a live person on the phone and when you do they want to keep selling services not to solve problems. I am going to deduct my hourly pay rate from my bill--why am I worthless--all day and we still haven't seen the serviceman. Why does the FCC allow them so ...

    Jet Pet Animal Transport - Fraud 
    by Christie, on Feb 24, 2012

    I saw an advertisement for 2 Yorkie puppies. I sent an email and got a response from a laticia.morgan@yahoo.com. The story read that she had just lost her only daughter in a car wreck and she the puppies belonged to her daughter. If I wanted the puppies then all I would have to pay is the $320.00 for the shipping. The company at animal_tranport@hotmail.com sent me an email and then after the money was sent then I got another email saying that I would have to pay $1020 for insurance and a crate. I refused and ...

    Aqua America Inc. - Bad water company ever  
    by MariaJuarez, on Feb 24, 2012

    This is the worst water company ever to deal with. They been over charging me ever since I have contract with them.They charge me for warter i dont even use. Since I been with them Ive only used 2 gallons of water because the the house is being repair.And in my statement they are charging me 200 gallons a month. Thats impossible i cant beleive that and I call customer service and dont even help they dotnt even go read the meter.Also the customer service are very rud.This the the WORST WORST WORST company Ive ...

    Educational Testing Service - Unsent Score Reports 
    by Kellytx84, on Feb 24, 2012

    I am very disappointed with the process in which ETS submits their score reports. First of all, I am a student with limited funds who is being forced to spend an exorbitant amount of money for each test that is required of me to be a certified teacher. I have no other options but to use this organization in which I cannot stand. When filling out the destination of my score reports I chose a department at the University of Mississippi. This department never received my scores. The customer service manager that ...

    LRS Landscapes - Unprofessional behavior/ high prices 
    by FredY, on Feb 24, 2012

    After 4 weeks of emails and phone calls, I finally received a quote from this company that was ridiculous. More than double the price of other companies! I responded to their emailed quote telling them their estimate was "ridiculous" and thanked them for making me wait so long. Well, this apparently enraged Mr. Childs who thought it necessary to call me and berate me over the phone. Nice job Chad! Just because I live in a gated community doesn't mean you can get away with overcharging us.

    Shaw Industries, Inc - Defective carpeting--fibers coming loose from backing and unraveling 
    by Greg1, on Feb 24, 2012

    We bought carpeting from LA Carpet made by Shaw Industries. We were told it was extremely durable. We paid approximately $5,000.00 for just less than 1200 sq feet of carpeting. The carpet was installed on 1/10/11. Around six months later we bagan to notice abnormal abrasion wear. We thought maybe a professional steam cleaning would solve any problems. Weather was too cold until Jan 4, 2012 (house is in CA). The professional steam cleaning didn't solve any problems. It still looks horrible.

    As an aside, ...

    Taco Cabana - Taco Cabana is Racist! 
    by Bael29a, on Feb 24, 2012

    I have been visiting the same Taco Cabana location almost every week day in the morning for breakfast on my way to work, never again! The lady who worked the drive through this morning (02/23/2012 at 7:30 AM) is the reason. For some reason every time she works there is no ice tea made (so she says), every time she is not working there tea is magically made. This by itself is no big deal but every time I drive through, and she is there, she tells me they are out of spoons, really? They seem to have spoons every ...

    Alagasco - Amount of Bill 
    by mrssam, on Feb 24, 2012

    I HAVE GOTTEN MY GAS BILL FOR THE MONTH OF MARCH IN THE AMOUNT $317.78. THE GAS METER FOR THIS HOUSE IS ALMOST UNSEEABLE SO THE TECH JUST GUESTIMATE OUR USAGE APPARENTLY. OUR BILL IS NEVER THIS HIGH. I CONTACTED YOUR OFFICE ONCE BEFORE ABOUT ANOTHER GAS BILL WE GOT LIKE THIS WHEN WERE OUT OF TOWN FOR A MONTH. THE ONLY THING WE HAVE IN GAS IS HEAT. WE SELDOM USE THE HOUSE HEATER. WE HAVE AN ELECTRIC HEATER IN THE BACK OF OUR HOUSE AND CLOSES THE OTHER PART OF THE OTHER ROOMS IN THE HOUSE. THIS AMOUNT IS COMING ...

    Monroe Muffler - Charging More Than Estimate 
    by JH, on Feb 24, 2012

    On 2/17/12 my husband went to have a oil change and was told that he needed a wheel cylinder on the left back. He was quoted a verbal price of $116.00. On the receipt for the oil change it said we needed this but no price was quoted. In the mean time we called around for a price on this part and it was $20.00. About 4 days later we receive a coupon in the mail saying "Safety is our Business" or something like that. With 10% off the estimated price. My husband and I figured about $100.00 give or take plus taxes ...

    Indiantown Non-Profit Housing, Inc. - Poor Work Done 
    by HJD, on Feb 24, 2012

    On 01/26/12 the Indinatown non-profit came to my home to Tint the sliding glass doors, replace the shower heads, and to replace the flow valves in the batherooms and kitchen sink and to do work on the A/C vents. It been a night mare they broke the kitchen sink so that water runs under the sink in the cabinet. They tinted one half of the sliding glass door, they installed the shower heads incorrectly, the a/c vents were put back incorrectly. It has been a nightmare. When you call to speak to Delya G., she will ...

    All That Glittes - Owes me a Link With 4 Diamonds 
    by sherryo, on Feb 24, 2012

    I had her take 2 links with diamonds out of a bracelet. I paid 70.00. I asked her for the links and she said she was keeping them for the cost. I asked her 3 times for them she said she didn't know where they were so I sent my husband for them. After 3 trips she charged him 22.00 more and gave him one link. My plan is to make matching earrings out of the links but I can't do it with only 1. Would you please have her give me my other link. I have paid her all the money she asked for.

    AAA Mid-Atlantic - Customer Service 
    by Iamgreat, on Feb 24, 2012

    I called to cancel my old insurance and open a new car insurance policy. I was told by customer service this couldn't be done because of an 'at fault' accident on Nov. 30, 2011. I am going to court on March 26 because the accident wasn't my fault. I was hit in the rear bumper. The police report is false and false arrest(s) were made by Falls Township Police Officer Bryan Detrick. I have been a life long member, tried to explain this to customer service and no one listens. What kind of treatment is this? ...

    Taco Bell - Rude 
    by codymom, on Feb 23, 2012

    My son and i went to Taco Bell in Staunton Va we were ordering the lady that was taking the order was so rude. She said some very rude things about me because i was not finished ordering when she thought i was. I paid a item i did not get. I will never go there again and i will let my friends know. And i will post this until someone with the company gets in touch with me.

    DMV - Can't get Through via Phone 
    by JN1, on Feb 23, 2012

    Have tried to get through to the DMV over the phone for 2 weeks now. I have called 8 times today alone before I got through. After going through the laborious menu, a message informs you that if you get a busy signal, call back. It's absurd that it wouldn't put you on hold and take calls in order as they are received. Now they need information I don't have access to that must be collected from the Francise Tax Board so I need to get through to them and restart the DMV contact process all over again. To begin ...

    IForce Staffing - Unjustly Slandered  
    by littlebit6958, on Feb 23, 2012

    I quit NKP on Jan 4,2012, all totally amicable.I registered with iForce Jan 9th & was sent to NKP to work Jan 11th. Worked through Jan 20th. Then was told that Stratosphere [staffing co at Honda/NKP] called and told them even though my work was exceptionally good that I hit someone at Honda when I left their employ. I called Stratosphere even though iForce told me not to & they said they know nothing about it. Then Denise, iForce called and fired me. I called human resources at NKP and they said no nothing on ...

    Department of Human Services - Refusal To Increase Ebt-Edge Account Balance & Stamps 
    by CO, on Feb 23, 2012

    For the last 2 month's my landlord has refused to give me a receipt at 400$ rent. And before this I was paying out my whole SSI check which was at 674$ a month to my old address. For the month's at July-August-September.Then I went & got a motel for the month. The food & nutrition services owe me stamps & are in need of a policy change.

    Cody T Oberg

    (704)524-1505

    Matinee Advertising - paid & received Nothing 
    by OPARK,32073, on Feb 23, 2012

    On November 9, 2011, Mike Yochem, the owner of Matinee Advertising accepted a check for advertising services to be provided to E & D Car Care Center of Orange Park, FL. The check was cashed immediately and by the end of November, still no services were provided. In December, I spoke with Mike, telling him that we at E & D Car Care no longer desired his services due to the longevity of non service and he said he was out of town and when he returned he would reimburse us our money. In January 2012, he also stated ...

    Bestpic.biz - Another One? 
    by BigMama, on Feb 23, 2012

    Now you are trying to get $690.00. You must be kidding me! You guys really need to stop this. My bank will not be authorizing any transactions.

    Electric Wheel Store - Late Delivery/Damaged Scooter 
    by harold, on Feb 23, 2012

    I am a senior citizen and ordered the scooter from the website. They did not send my scooter for over 2 months. I sent my complaint to the Better Business Bureau and the Attorney Generals but when i received it it was broke. The company told me that it was my fault. I called them and the rude man hung upon me.

    Bestpic.biz - Unauthorized Transaction 
    by BigMama, on Feb 23, 2012

    I have an unauthorized transaction from this company. Who are you? You charged $3.40 to my debit card. My bank contacted me and will not be authorizing!

    Waushara County Human Services - Confidential Information was Advertised 
    by Kime3333, on Feb 23, 2012

    On Feb 22 my husband and I had appointments to go to. We left my residence at 7:30 am. When we arrived home approximately 4:45pm my home health aid handed us a letter she said was posted on our screen door that read," Kim and Andrew,trisha and I stopped to see you, I will have to include an order that Damion is placed out of home even if he's only at grandmas part time please call me." My home health staff wasn't aware of my sons juvenile case or human services being involved due to we agreed if they came it ...

    Telefund, INC - Stop Calling 
    by Ron, on Feb 23, 2012

    The calls come in incessantly. Please stop!

    Team National - Know Your Limitations 
    by Munee, on Feb 23, 2012

    After much pressure and coaching I joined this organization. It mostly involved selling memberships to others, making large item purchases for a discount, and making money selling the memberships 'to build the business.' I realized quickly my small network of friends here and my family, about 5, are 400 miles away. Also, so much more time than I knew would be required to even start, attending meetings, asking strangers to let me show and pressure them about the business then ask for a credit card to charge $2300.00. ...

    Shell - Clerk Told me to Pay for Another Car! 
    by jgotripped2, on Feb 22, 2012

    I pull my car up to the pump then I put my credit card to process the pump for gas. I pump gas then the pump stops at $6. At that point, I customer walks out the store saying that the store guy wants to talk to you. I go into the store and this store worker Indian ethnicity male starts yelling at me for pumping a customers gas. I told him that I pulled up to the pump and did not see anyone nor see a car around this pump. How would I know if someone paid for the pump? So, the store worker yells at me and ...



    Consumer Resource Center

    Identifying Timeshare Fraud

    Timeshare owners and buyers everywhere are becoming victims of timeshare scams. Consumers are being scammed out of millions of dollars. Timeshare fraud and scams outnumbered other top consumer complaints in 2011.

    Timeshare scams, including campground and travel clubs, come in various forms. There are ...

    Read the full article »

    New 2012 Scams

     

    The Better Business Bureau reports that the number of consumer complaints decreased in 2011. However, con artists are always inventing new and clever ways to scam consumers.

    Hotel Room Scam: This new scam involves the consumer receiving a phone call claiming it's the front ...

    Read the full article »

    Credit Repair: Fact & Fiction

    Poor credit history, and credit scores, is a prevalent issue with many consumers. When some consumers become desperate, they may fall prey to credit repair scams. Bad credit is very stressful but it does not exist forever. Improving your credit takes time but you can do it legally and effectively.

    There ...

    Read the full article »

    See All Articles



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    Top Complaint Sources in Recent Month

    Smoking Stick

    Colonial Penn Life Insurance Company

    EZSMOKER

    Zbiddy

    Oddolls.net

    Bestpic.biz

    Telefund, INC

    Streamline Communications

    SafeCart

    TRX - The Alliance

    Geico Auto Insurance

    Fajas Max

    Mapco

    Fiera.corner

    Turbo Tax

    InstantCheckmate

    PJP Health Agency

    Comcast Newsmakers

    Hidgeeks.com

    American Eagle

    Indiantown Non-Profit Housing, Inc.

    Upside Card

    Account Now

    A & E Factory Service

    Great Health Works

    Peoples Gas

    Neighbors Moving

    Shoesaround.com

    Underseas Scuba

    Best Buy

    Shutterfly, Inc.

    Assurance

    Easy Ride Auto

    2WayTraffic

    Smith Micro Software Inc.

    Electric Wheel Store

    GE Capital

    Elect Group, LLC

    Allstate Motor Club

    Gravano, Mattrey, Mayner



    Other Complaint Links
    Better Business Bureau
    Federal Trade Commission