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    A & E Factory Service Complaints



    CategoryRepair -> Appliance RepairE-Mailinfo@aefactoryservice.com
    Address952 E. Baseline rd Mesa AZ 85204 USAwwwwww.aefactoryservice.com
    Phone800 905 9505Stock Symbol

    Recent Complaints

    - Improper Quote for Repair Visit 
    by wahoo8181, on Mar 17, 2012

    I called the online number to set up a call. The appointment setter tried to sell me a $250 package for the repair. I explained all I wanted was a service call and estimate and she quoted me $75 for that. The tech arrived and quickly discovered a airblo

    - Do Not Use This Company! 
    by RoseZ, on Feb 17, 2012

    A & E is the worst company I have ever tried to do business with. When my Whirlpool washing machine broke, I scheduled a service call. The technician came out and told he he did not have the parts to fix the machine but would order them. The parts final

    - Horrible Customer Service 
    by KS2009, on Feb 02, 2012

    They were the most awful company I have ever dealt with! Whirlpool set up an appointment to come out and fix my washing machine and this is the company they sent. They came out to diagnose the problem and then said the parts needed to be ordered and delive

    - Keep Calling 
    by ADS, on Jan 06, 2012

    These people keep calling my cell even after I have told them for the past 2 weeks to take me off their calling list. They either ask why I don't want to talk to them or they just hang up and I get a call again later in the day from them.

    - Company Does not Keep Promises 
    by Shanny, on Dec 13, 2011

    We have a warranty and when our refrigerator/freezer's compressor went out, we called the warranty company. They referred us to A&E Factory Service. The technician came out a few days later, diagnosed the problem, collected my deductible, ordered the par

    - Do not use Them if You Value Your Time! 
    by SickandTired1, on Nov 03, 2011

    Today was the 3rd time we had our service technician not arrive on time. When we called A & E to have someone assist us or to at least listen to our complaint about their lack of customer service, we were told that no one could help us. The managers also

    - Not Honorable People 
    by M14532, on Oct 12, 2011

    After speaking to a specialist over the phone and explaining the problem i had with the control panel of my Maytag dishwasher a repairman came to my home (first available appointment was 10 days later). He showed up late (I waited from 8 am- 12 pm, and he

    - Refuses to Honor Warranty  
    by appalled, on Oct 08, 2011

    My 7-year old Maytag dishwasher panel and latch were broken and repaired on June 1, 2011; August 30th, that is within the 90-day warranty - I called A+E to schedule an appointment; they claimed that the warranty did not apply; after checking, I determined

    - Incompetent Repair People 
    by Hal, on Sep 27, 2011

    A repair person came out and diagnosed my washer and order a new logic board to fix the issue. After waiting two weeks, the second repair guy came out looked at the washer and said "oh I never recommend repairing these washers, this won't fix the problem."


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