Recent Complaints
I received my income tax on my account now card it was $1400 I only spent $300 and my card was frozen.every time I call they leave me on hold for 30min. to a hour.I fax in all the paper I was told that I need to fax in and my money is still frozen.I dont s
On 2/14/2012 my prepaid card was restricted because unknowingly I exceeded a 3000.00 card to card transfer limit. I contacted Accountnow on 2/14 and they ask that I fax in my license, social card, and a current bill. Promptly I faxed the items from firesto
On January 31, 2011, I received $8000 for a tax return that was deposited into my 17 year old brothers Accountnow prepaid card account. That morning I had asked my brother to withdraw some funds and to send it Western Union so i could get a bus ticket back
They are in CA, I live in CA and it never takes more than 2-3 days to get mail from CA. They say the system says it was mailed on 12/31/2011 and it is now 1/11/12. The customer line sucks, you stay on hold for avg of 5-7 mins to even get to a agent, then t
I went online this morning to check my balance, and it indicated that I didn't even have a account with them! Then I tried to contact them by phone, was either told that they are having technical problems or they just don't answer at all. Now the webpage i
Merchants also need to beware of cards issued by Accountnow. They took my customers payment for the purchase of item we manufactured & shipped to them only to have Accountnow 2 months later issue a chargeback to our merchant account. They kept both the cus
Someone used my card at a electronic store. I filed a dispute with my CC company and they have not helped me in any way try to recover this money. I have sent in a signed/notorized statement, I filed a police report which accountnow has not even cooperated
ACCOUNT NOW IS A SHISTY COMPANY-I HAD SWITCHED MY DIRECT DEPOSIT I RECIEVE FROM THE SOCIAL SERCURITY,THIS WAS MY FIRST DEPOSIT ON 5-29-10,I HAD CALLED TO SEE WHY MY MONEY WAS NOT ON MY CARD,THEY TOLD ME IT WAS ON A DIFFERENT CARD THAT I HAD AND NOT ACTIVAT
Account Now froze my account on Monday, May 24,2010. When I called I was told it was frozen due to "suspicious activity" on my account. I had recieved a refund on my card that they flagged my account for. I was asked to fax in documents, which I promptly d
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