Ordered a double oven in July of 2010. When the item was delivered, the bottom door was broken, had a dent in the control board and was scratched. I called immediately and the person I spoke with told me "accept the package and we will take care of the p
My fiance and I live in Round Rock TX, suberb of Austin TX. We seen Herman's ad online and drove clear to Houston TX to check out the front loader washer and dryer. I liked it and it looked great of course on the outside appearence. I paid Herman 1500.00 $
Do not beleive them when they give you a delivery date on ordering. They promised us shipment in 3-4weeks from 11/9, it is now 12/8 and we are told not to expect it until the 12-14th, as of today it hasn't shipped though they say it will be going out today
With no provoking, other than disagreement about a promised discount which he did not honor, went ballistic, hurling obscenities, banning us from the store. I said nothing as I tried to get my 85 year old disabled mother out of the store. We were afraid fo
This company lies about free shipping. In most instances, after you have received a firm, fixed price from them, and have even paid for your merchandise, they will contact you with a "shipping surcharge." The charge is never disclosed or mentioned by thei
I placed an order with Sears for a repairman in Santa Fe NM for my ASKO dishwasher. A guy from A&E Factory service shows up without calling first (Sears bungled my phone number). He looks at the DW and can´t even find the model number. I had to find the
In February 2011, I called to renew a Master Agreement on a refrigerator purchased in 2007. I paid for it over the phone and was told to keep the existing agreement paperwork and it was back in force. I then requested a service call to check the ice make
I was a long time sears customer that as of today will find choose another brand to be loyal to.I am on my second built in microwave in 2 years because the ones I bough both had the key pads fail and sears wont own up to repairing this. I buy an applianc
Ordering appliances off this company's website is a huge mistake. They contract their deliveries out to a third party so, if something goes wrong with the delivery, you can't get any help. We gave AJ Madison specific instructions about the phone number t
So much for energy saving.The dryer sensor does not sensor the center of the clothes. So after waiting 55 min. you have to set it for another 25 min. Now mind you you can't set it for another 10 or 15 min. I has to be 25. So much for energy saving.The wash
I had ordered appliances and then later found out that I was being charged over 500.00 for delivery when none were shown on my original charge ( they claimed Santa Barabra , Ca was to remote of an area ). When I called to cancel the order they told me the
Purchased a Maytag washer in January 2011, which arrived visibly damaged. I accepted the machine and I contacted customer service. I was given a small discount and I had to wait two weeks for replacement parts to arrive and be installed by a Maytag servi
We went to Conn’s and looked for a portable AC. One of the sales told us that it will make very little noise and when she showed us the AC, it was on fan. So we bought it for $499 and brought it home. It was a 2 hours job to install the vent and after tu
I just spent 1 hour on phone w/two national Sears phone numbers AND unanswered calls at local Sears trying to see if they had a freaking product in stock to take to a dying relative. No answer!
I receive two dishwashers today. One with damage to the inside door and tub. The damages were not cause by shipping. Both dishwashers had hard water stains very visible since the inside of the Bosch dishwashers were stainless steel. The manager named Canda
We have a lawn mower purchased from Sears and we have been dealing with them for 3 weeks trying to get it serviced. First we had an appt took off from work they didn't call or show up. Then we had the same thing happen a week later. So we took it else wher
I had purchased major appliance October last year from Sears, and offer rebates for the delivery charge I had paid. Numerous attempt to trace this rebates, and was claimed to be sent already. I filled out complaint of not receiving, and answered was said
The refrigerator was purchased 2-20-11. 4-23-11, a plastic burning smell starts and joins in all of the food in the fridge & the freezer. Both Best Buy and Frigidaire send techs out. Best Buy tech was nice but acted as if the fridge was full of rattlesnake
I purchased appliances for my entire kitchen October of last year. At that time, I spoke with Tim T. and asked if there would be a problem buying then and having them hold the appliances until my house was completed in early 2011. He told me it wouldn't
Sears - Shoes
by Guest, on Apr 18, 2011
I ordered a pair of shoes from Sears. then i call to check on my item on April 1. I found out that the warehouse didn't have them in stock (the warehouse) come on. They told me that they will get my shoes from a store. Didn't even e-mail me concerning me a
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