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    Auto Parts Store Complaints


    Carid - false advertising/misinformation 
    by SOCCERMOM, on May 14, 2012

    Recieved a flyer in the mail that said if i pay a full price full year subscription i would recieve over $10,000 in a savings discount book they produced. I called and asked how much the year would be and he quoted me a price i said that's fine and he sent

    Advance Auto Parts Inc. - No discount 
    by Clutcher, on Mar 25, 2012

    After making 2 separate online purchases, each with a $50 discount on the next purchase, I had used one discount. On Sat. I called the CS number to make a purchase for an AC clutch. Everything was ok until checkout, thats when the rep told me that the clut

    Hidgeeks.com - Bad Customer Service 
    by guero, on Feb 12, 2012

    We bought 100w on 02/17/2011 and in weeks it started messing up. We have called with no response. We have emailed with no response.They shouldn't be allowed to sell if they don't follow up on their products.

    Ridin Dirty Unlimited - Missing Title 
    by jimmywholesome, on Feb 10, 2012

    I purchased used Volvo parts from Ridin Dirty Unlimited on 10/11/2011. I did recieve the VIN number. Upon registration of my Volvo in Maine, I was notified that the Maine DMV requires a copy of the Title of the vehicle that the parts were supplied from. Mr

    Brake World - Needs to Step on the Gas! 
    by Breakless, on Jan 21, 2012

    Brakeworld.com is horrible. I purchased breaks and break lines from them. The break lines did not fit, so I mailed them back as instructed. After more than one year and many calls, John, would not call me back, or give me a refund. Brakeworld’s custo

    Xtralights - Poor Customer Service 
    by st007, on Jan 04, 2012

    I ordered a set of HID lights (KIT). Received kit, with in 6 months both ballast went bad. Have been trying for almost two months to get a response back on getting them replaced under warranty. I have made several attempts via email, phone, and have yet to

    Gaskets On Demand - No One Calls me 
    by draggin, on Dec 08, 2011

    There is never no answer when you call and if you leave a message no one call you back. And they charged us for two orders of materials buy we only got 1 now i can't gat a refund on my card or another order of material for witch we were charged. Plus i nee

    Carid - Questionable Business Practice 
    by sclough1956, on Dec 02, 2011

    This company charged my credit card for an order of floor mats, gave me an estimated shipping date, then e-mailed me and called me and left messages asking for faxes or e-mailed images of a government ID (license or military ID) and an image of the credit

    Just Suspension - What a Ripoff! 
    by Carguy, on Nov 23, 2011

    Cancelled my order but still got the parts. Returned the parts but never got my money back. They lied to the BBB and of course the BBB is no help. They lied to the Bank so the Bank is no help. This company will lie to you and not feel one bit guilty a

    WeatherTech - Not What They Claim  
    by Bikerguy, on Nov 18, 2011

    After seeing this company's TV ads, I thought they would be worth the expense. I ordered a pair, paid $20 for shipping, and when they arrived, I promptly went to the carwash to vacuum the car well and "install" the mats. Well, to my chagrin, I opened the

    Parts Plus Auto Wrecking - Liars & Stealers 
    by regreatful, on Nov 17, 2011

    It started with me putting down $200 cash as a deposit so they can order some parts for my car. Joel (worker) told me it would take a wk. A wk past and no parts, he said they were going to receive parts the following week. The following wk came an no parts

    National Tire and Battery - Tire Dismounting Misconduct 
    by Grigori, on Nov 06, 2011

    On 11/05/11 I had NTB # 583 swap summer tires Dunlop 235/45 r17 on my Subaru Impreza 2011 for all season Nokian tires. Before I came to the NTB shop I didn’t have tire sensor indicator on for about 3 weeks. Everything looked normal. Having taken old tire

    United Part Supply - Returned Part & No Refund 
    by twolf, on Oct 26, 2011

    Ordered a new gas pilot they sent a conversion for electrical. They said return it. After I returned it. No refund has come. They have said that the return is on it's way since January 2011. It's October 26th now.

    Hidgeeks.com - Warranty 
    by darktari, on Oct 19, 2011

    Bought 2 HID kits. One of the bulbs failed after 4 months of usage (less than 24hrs). Numerous attempts to contact by email or phone has resulted in NO response! Bulbs are still under warranty. Would like a resolution to my issue.

    WeatherTech - Mats Are Not Custom Fit! 
    by ColoradoDoc, on Oct 02, 2011

    I ordered mats for a 2002 Audi A6 which did not fit. It appears they make generic mats NOT custom mats despite their claim of "laser" precision. Either order from Audi or just go to Walmart.

    LKQ Corp. - Core Refunds Are Like Pulling Teeth 
    by Jctheman, on Sep 29, 2011

    My auto repair shop had been buying from Greenleaf Rcyclers for many years with not one parts or service complaint. Core refunds were handled on the spot at their facility. Not with this company that bought them out. My checks cleared within a week of b

    Advance Auto Parts - Rude 
    by roach, on Sep 20, 2011

    They sent wrong part I called and they politely said they would excange no problem. When i arrive at the store the manager was very rude said there was a dollar difference in the price of the exchange. I handed him a dollar and stated I drove 30 miles bot

    Auto Parts Warehouse - My Refund 
    by Mikeit, on Sep 14, 2011

    I ordered headers for a Nissan 300zx and they sent me a header for a toyota pickup. I sent the header back and they wanted to charge me for a restocking fee. I ordered the part off their web page while looking for parts for a 300zx, they had the header for

    Classic Auto Salvage - Sold a Faulty Engine 
    by cushings, on Aug 27, 2011

    Last week I spoke with a salesman named Chris and told him I needed a new engine for my Ford pickup. He assured me he had a good engine and I payed him over $400.00. When the engine was delivered, my mechanic refused to put it in, siting all of the broken

    Just Suspension/KYB Outlet Store - Lied About Cancelling/Charged For Parts Not Received  
    by buffalocrow, on Aug 26, 2011

    Placed order on May 28, 2011. #100002964 Your order is expected to ship within 5-7 business days.

    No email about shipping rear air shocks and front struts after 10 days. Called June 6 and talked to Renae. According to the order confirmation they shou


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    Xtralights
    Brake World
    Ridin Dirty Unlimited

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