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    AT&T - being blocked from transfering phone #'s to new Comcast account 
    by jsr, on May 17, 2012

    tried to transfer land line phone #'s from AT&T to Comcast, At&t has disconnected one of my #'s without my request to do so, thus blocking the phone #'s from being transferred, this has gone on for three weeks, no working phone, they have been giving me th

    Vonage - Never honored cancellation request, found out 3 years later 
    by IrateExVonageCust, on May 17, 2012

    I was a Vonage customer in 2009 and finding little need for a home phone anymore, decided to cancel my service. Having not heard one word from Vonage for the last three years, I hadn't even thought about it until today when I received a letter from a colle

    Union Telecom - Union Telecom Won't return deposit 
    by KMS, on May 17, 2012

    I have been calling for 2 years now. They will not return my deposit. Every time they say they will mail a check in 15-30 days. I ask them to read my address out and always one digit in the address is wrong. They are definitely doing this on purpose. Why i

    CenturyLink - Unfair Business practice 
    by art7417, on May 11, 2012

    I am being told that I owe a final bill for a early termination fee. I was NEVER informed of such a fee until the day I cancelled service. Also it was their fault that they never disconnected the internet service until a month after I termined their servic

    Bell Canada - Poor customer service 
    by robbedofwages, on May 10, 2012

    Poor customer service from store #4177. My husband and I recently joined your company and purchased 2 phones and signed up to have satellite connected, appointment was made for today May 10/12 between 8 am and 12 noon. I have taken this morning off to wait

    AT & T - Dropped or no call service 
    by JN1234, on May 07, 2012

    Very negligent with their technical servicve and timeliness to correct issue... problem has persisted for about 6 months...

    poor communication skills in their technivcal support centers...

    Direct TV (DIRECTV) - Overcharge 
    by tessarose52, on Apr 30, 2012

    My husband passed away, and I had to move, and cancle Directv, as they don't allow dishes at my new place. I received my final bill balance 0. My contract was up and I had returned my equipment then I receive a bill saying I owed for ppv. I have never used

    DIRECTV - sent to collection agency 
    by firebird57, on Apr 29, 2012

    This was an on going problem since 2010 until i just got fed up and told them that if they didnt fix problem i was not going to pay another bill.well they cut services off. My DVR reciever wouldnt work right about three Techs came out and said that it wasn

    Cablevision Systems Corp. - Fraudulent marketing practices 
    by kgp, on Apr 28, 2012

    I called to sign up for just internet service in December of 2010, since I decided not to have a landline in my house. The sales representative told me they have a promotion wherein I get $100 back, if I sign up for both Optimum voice and Optimum Online. A

    Dish Network - Turning off is hard to do  
    by Kittie, on Apr 20, 2012

    AS a Senior citizen of this country I thought they still had honerable people living here. I was wrong of course, thinking I was doing the right thing by calling Dish Net Work to cancel my three year contract, of course the minuite I hung up the phon

    Comcast - Change Service Time 
    by Preacher, on Apr 11, 2012

    I call Comcast three times about one of my cable boxes that was not picking up a proper signal for local stations. After the third call, they said that they would send out a tech to find out the issue. I told them that I had to go to work at 1PM on the day

    SIRIUS XM Radio Inc. - Unfair Business Practice 
    by ANDE, on Apr 09, 2012

    Wanted to upgrade from Sirius XM Internet to the premium package in order for my blind 88-year-old mom to hear her favorite baseball team this season; was told my Grace Digital Audio (WiFi) could not receive the premium package required; but they could sel

    AT&T BUNDLE SERVICE REPRESENTATIVES - Billed for services that were never ordered 
    by tbaber, on Apr 07, 2012

    March 5th 2012, I saw an online offer from AT&T and I wished to add home phone line service to my existing internet account. I placed online order and after receiving the email confirmation, I wanted to check the order status online but couldn’t login wi

    DIRECTV - overcharging, unauthorized charges to card 
    by DirecTVictim, on Apr 06, 2012

    I signed up for satellite TV for a rental home we own in Hawaii, on 10/19/11. Due to various promotions, rebtes, and my refusal of premium channels, I was told that after the initial installation fee, the service would be free the first 6 months and therea

    Infinity Dish Network - BEWARE OF THIS COMPANY "DISH INFINITY"  
    by pj002, on Apr 06, 2012

    We were also scammed by this company. After setting up work order with Infinity, I was little curious about the $49.95 fee and did some research online. There were so many complaints about this company and we also came to find out that if you sign up dire

    AT&T Inc. - The cell phones that never happened 
    by Kathy2TwoLeen, on Apr 05, 2012

    My husband and I decided to buy a big bundle with AT&T. Ordering new cell phones and an upgraded internet conection, with direct TV and land line phone service.

    The phones they delivered did not function. They said send them back and as soon as they r

    Comcast - billing and service  
    by bp, on Apr 05, 2012

    i guess my promo pricing had changed/expired for double play internet and cable ... but the CSR a few months agso said i was good for 2 years at the price i was at ... i gues she was wrong .. also it doesnt say anywhere on the monthly bill when any price e

    Direct TV (DIRECTV) - I feel riped off! 25909062 
    by mad74, on Mar 22, 2012

    direct tv put me on a new 2 year contract with out informing me about it..... for adding a new receiver that they did not owe.....why I am so mad is because that should have been my choise and not theres....also they dont care about there good old customer

    Century Link - Century Link customer service 
    by skim, on Mar 19, 2012

    I was on the phone with Century Link from roughly around 3pm -4pm on March 19. The only person I am referring to is Mr. Garcia out of Denver Business Care Dept. Initially he came on the phone with a combative & argumentative tone before we even started

    Willow TV - No response to cancellation request 
    by rmathew, on Mar 15, 2012

    For one, I didnt realize that a monthly subscription was recurring - ok, my bad.

    However, when I realized that it was, after I see a charge on my card, without a monthly statement etc from WIllow, I was like, ok, thats fine. Lets just cancel this since