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    Cruise Complaints


    Princess Cruises - Refuse to Reschedule or Refund  
    by STJock, on Feb 21, 2012

    I scheduled for an Alaska cruise on 10 May 2010 leaving out of Vancouver,B.C.,Canada. I live in Stockton,CA. I decided to drive to Canada. 09 May coming thur Ashland,OR I felt ill. Pulled into a Chevron gas station and they called 911. I was taked to a hos

    Royal Caribbean International - Non-Smoking Stateroom Filled with Smoke 
    by EB5333, on Jan 12, 2012

    I recently spent my 35th wedding anniversary aboard the “Oasis of the Seas” on a seven day cruise to the Western Caribbean. I paid a premium to book a non-smoking balcony room. Our cruise was ruined by the cigarette smoke billowing into my room from

    Caribbean Cruise Line - Doesn' t Refund When it's Their Fault 
    by kj1, on Jun 16, 2011

    Carribean Cruise Line offers packages when you order products such as Sensa etc.They offered me a carribean package and offered an additional Las Vegas hotel package for additional money. I purchased the package and was ready to take the Las Vegas portio

    Carnival Cruise Lines - cruiseline takes money and ruins 25th wedding anniversary 
    by Guest, on Apr 05, 2010

    Booked 4 day cruise on carnival cruise lines july 2009 scheduled for december 2009 as 25th wedding anniversary getaway. Prepaid for a shore excursion in Freeport in october. Left on cruise as scheduled and took shore excursion as scheduled on monday in f

    Royal Caribbean Cruises Ltd. - Unfair pricing on Royal Caribbean 
    by Guest, on May 14, 2009

    Royal Caribbean is inconsistent in their discounts and surcharges and "perks". I understand that a base price for a cruise varies according to occupancy levels like the airlines. But I was charged a single supplement fee (surcharge) while others were not

    princess cruise lines (carnival cruise lines) - cruse lines 
    by Guest, on Jan 24, 2009

    It happened on December the 15th 2008 It was my first cruise on the 2nd stop which was Antigua we were following our artinery from princess cruise lines to be back on board by 6 pm we arrived at 5:05 pm. Aparently 4 people just got on and they pulled the

    Cunard - Failed to provide a variety of services as promised when we booked one year earlier ; staff agreed they had mishandled matters and encouraged us to seek adjustment/redress upon our return to US. Company failed to take any steps to address our complaints  
    by Guest, on Dec 22, 2008

    We booked a sailing from Hamburg Germany to NY....We are a family of three. We had done this many times before. We had been assured when we booked that seating/restaurant arrangments would be made the same as had been in the past. However we were unable to


    Companies In This Category
    Carnival Corp.
    Carnival plc
    Royal Caribbean Cruises Ltd.
    Cunard
    princess cruise lines (carnival cruise lines)
    Carnival Cruise Lines
    Holland America Line
    Caribbean Cruise Line
    Holland America Line
    Royal Caribbean International
    Princess Cruises

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