i stayed one night at sleep inn in gallup new mexico and paid with a credit card we checked out at 9:16 am and left when i got my credit card bill there was a charge for 2 nights. i sent them a fax in reguards to this extra charge and they got back with me
My name is Dr Malek and I was visiting the Waldorf Astoria in Orlando Florida hotel in preparation of a wedding reception we are scheduled to attend in the coming month. At the door of the hotel your valet of the name of "Christian" (as it reads on his bad
We booked a cruise. Booking agent gave us chance to upgrade. Told we were staying in beachfront condo. Paid $198 to stay at beach resort. Was not told of a tour. Told non-refundable when we ask to cancel. Told we had to stay. Not refundable. Had to go on t
We reserved a group of rooms for our company for an event in Boulder City. Prior years we had stayed at the Hacienda at $29 per night. Our employees had started to complain that the cleanliness and the quality of the rooms was getting worse each year. I
I stayed with husband and 2 children at Marriott. We checked in 12/24 at 9am my family went immediately out to the pool. I stayed and slept for a few hours, my husband came and asked me to go out with them. As soon as I went out i felt intense itching on m
To whom it may concern, I have tried corresponding via email with no response.I have been trying for almost 6 weeks to contact the Ramanda Inn Shanghai, 1100 Qi Hang Road, Shanghai 201207 CN without any kind of success. I have called the hotel directly, no
My family stayed at the White House for 2 nights. The room was very nice and the middle aged woman at the front desk had outstanding customer service. My husband is from that area and he heard from his family that they had good pizzas at the bar that is at
I stayed at this hotel on 9/20/2011 and the service was abysmal. They offered FREE WIFI, however, it did not work. The next day, when I told the manager (Raspal), he told me that the kid who was working the day before should have called tech support. He kn
Checked in to room 123 went to dinner. Came back room smelled of mold. Asked to change rooms was refused by an angry desk clerk that said it was the owners policy not to change rooms for guests. Was then checked out and told we was evicted.
Mice & Bugs For One a/c Didn’t Work Smelt Like Mold Dirty Sheets Towels Dirty Stench rooms. They Charged $150.00 for smoking in the room even after we told them Dont or ever smoked our Doctor confirmed in writing “Don’t Smoke or ever smoked ! Oth
I made a hotel reservation at Ramada Limited-LAX Airport East from Priceline.com for July 24, 2011. I woke up mid of night feeling itches all over my body. I turned the light on and found two bed bug on the bed skirt of my bed. I was bit several times on m
I booked for King Suite and I was provided queen deluxe and there is no thermostat, the room is so hot. They provided a portable fan since there is no thermostat in the room. I still have the receipt that i paid for king suite but did not receive that room
I made a reservation for Sat. I was with my family on the way back home from Lake Tahoe to LA and when I made the reservation they told me that since it was to late to make a cancelation my credit card it will be charged $150.00. Anyway, I stopped after mi
I went with my four kids and wife to this hotel because we were tired of looking for a place to sleep without luck. It was almost midnight and all the hotels around were no vacancy. When we found the hotel it was a little strange to see it empty but since
I had stored luggage/belongings in storage room at this hotel b/c I checked out on the 4th, but had to wait for daughter until that eve. before leaving the city. After loading my belongings back into my jeep & before leaving Mahattan I noticed tht one of m
Here at the clarion hotel ocated in greely,Co on 701 8th st. runs its operation in some ways wrong. The hotel room service does a very good job at cleaning, but when it comes to walking down the back stairs to exit is very filty. tthere is always garbage a
I bought a 3 days/2 night stay for the Ramada Historic in St Augustine FL. I love St Augustine, so I immediately tried to make a reservation using my certificate. I met with difficulty making the reservation, they tried to charge me extra for the two night
Room was fair. We stayed 5 nights. We had housekeeping come 3 times in 5 days. I requested no cleaning the first day, as we arrived at 4 am, and needed the rest. The second day, got a knock on the door at 820am waking us up. I answered the door, said not n
I had the worst experience I have ever had at a hotel. I rented 3 rooms at the Ramada Inn on Lake Shore Drive in Chicago. I am from Chicago, but I moved away quite some time ago. I came back for a family reunion and got room rates that I thought were fa
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