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    Pet Store Complaints


    Petsmart - Fell 
    by Oma, on Sep 18, 2011

    My son and I arrived at the Petsmart store to drop off my sons dog to be groomed, as we approached the grooming area of the store there was another customer inside the store who had a large dog, my dog is much smaller and became excited/afraid and so my so

    PETCO - Poor Customer Service 
    by Guest, on Apr 29, 2011

    On 4/28/11 @ 11:55 AM, I went into the Petco store at The Mall of Georgia. I was their to purchase a battery for my dog's PETSAFE collar. I had called the previous day and confirmed that they had the item in stock. I asked the employee, Raynisha, for the i

    Petsmart Inc. - My puppy was shaved to the bone! 
    by Guest, on Jun 27, 2010

    It is my hope as I write this letter of complaint that I will be "heard". I entrusted my puppy Star into your care and you abused my trust and my puppy. I dropped off my puppy at 6pm and didn't hear from you so I just came back to your store to find my pu

    Pets At Home - rude and unhelpfull,not a very nice person. 
    by Guest, on Oct 30, 2009

    I use the store every week and spend on an average of £20 to £30 a week. On this day my bill came to £60 , I was purchasing a cat litter tray priced at £39.99 the member of staff on the cash desk pointed out the fillters were missing , and asked anoth

    the dog house - store sold me a sick puppy 
    by Guest, on Apr 01, 2009

    I purchased a puppy Mar14th from this pet store 2 days later he fell extremely ill I contacted the store he disconnected his phone. I drove to his store and the store was closed and the inside looked to be empty. I finally was in touch with him after calli

    Petsmart Inc. - Injured animals ''Cats'' During grooming session 
    by Guest, on Mar 26, 2009

    At 7am today I brought my two cats to be groomed-I informed the groomer of the personality of the cats and how would be the best approach so the expierience for all parties would be as comfortable if you will as possible. i was convinced by appearences and

    Petsmart Inc. - Poor management 
    by Guest, on Jan 18, 2009

    We are a Mainecoon cat rescue group that have been going to this Petsmart every 4 weeks for the last year. Until yesterday we were treated like they appreciated us coming.

    When we arrived they tried to set us up by German Shepherds, which if you know do

    Petsmart Inc. - crude to animals while in their care 
    by Guest, on Dec 20, 2008

    my puppy went to get his hair cut , i receive a call letting me know that one of my dog eyes was red. When i returned my dog eye socket was hanging out and covered in blood. the employee were waiting for me with an referral to take my dog to the emergency


    Companies In This Category
    Petsmart Inc.
    grooming parlor 2
    the dog house
    Pets At Home
    The Pet Company
    pet smart
    American Kennels Pet Store
    PETCO
    Petsmart

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