Recent Complaints
I purchased a Smoking Stick kit for $119.99 and after a week of trying it, decided to return it due to poor quality. After calling them and getting the form filled out, I sent it back at my expense. This was in October of 2010. It is now May 2011, and sti
- Total Rip-Off
by Guest, on Apr 25, 2011
Dealt with them for less than a year, and noticed from the beginning that we had to wait for cartrige replacements. Finally, November of 2010, sent in last order. They did not comply. It is now April and still no resolve. We have called them at least 10 ti
Just like everyone else here! Trying to get refills but obviously they must have gone out of business due to the complaints on their customer service! So, has anyone tried another ecig and if so is it good? And how does it compare to smokingstick? Unfortun
Since January of 2011 the company has not been able to supply the cartridges needed to use their product. their product came with a year warranty. I paid $179.59 on 10/01/2010 for something that does not work due to no cartridges being sold. I want my mone
Web Site down since jan 17 & has message that it will be back up in 15 min. Customer service said IT is on OT to bring it back. They don't answer my emails & can't contact them. Did they skip town? And what about their customers? SOL ???
1xy4cw I ORDERED A BATTERY 11/23/10 PAID OFF CREDIT CARD AND DIDNT RECIEVE ORDERAS OF 1/18/11
Called to find out where my refund is - requested it on 12/7/10. Cigarettes were unsatisfactory and money back guarantee was included in the offer. Phone has been disconnected; no listing at directory assistance at the given address. I've been burned!
- not working
by Guest, on Nov 29, 2010
The atonizer stop working there no smoke or any taste call and emailed company no responce.
- Does not work
by Guest, on Nov 19, 2010
Received cartridges, 2 out of 3 duds so far. Ordered menthol, received marlboro. Poor customer service.
As a prior individual stated,"If I order it, it will be $20 cheaper for a free trial. Total sum 69.99. No where did I say to keep on sending them and charging my credit card. And, no where did it say that there would be no response from anyone by phone,
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