Recent Complaints
Doug Hughes and TRX Alliance still owes my company over $40,000 for unpaid Service Bureau Fees from the 2009/10 tax season. He has continued to lie about when payment will be made. Additionally, his employees continue to cover for him knowing full well t
It is sad that it looks like i am going to have to take these losers to court. They duped me out of 1700.00. I am looking for other preparers they have duped to proceed with a class action. We have 2 others. I know there are more. I have been promised my r
- Not Satisfied
by Guest, on May 03, 2011
I am so upset with TRX that I’m making it my duty to let as many people know and share my experience with others about a much better company and a much better situation so I’m posting this as many times as I can to get the word out.I am an independ
How many other people bought ATX software and paid upfront thinking they were getting it again this year only to be surprised to get a TRX package and then request a refund only to be denied?
As of today, I still have not received any money from last years SB Fees....They will not answer the phone or email...So I summited a Consumer Complaint with the Texas Attorney General--
I have had constant problems with this program this year and now cannot reach anyone at the phone numbers. The on-line support is not functioning (they are saying it is closed even during the hours it is supposed to be available.)Repeated messages lef
Software would not convert my data from Pro Series correctly. I contacted their worthless tech support team and they could not make the conversion work. Their solution was basically to rework all my prior year returns to make them work in their software.
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