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After over 15 years dealing with the Shopping Channel I have begin to butt heads with their customer service people. I had ordered an item back in December and decided to return it not realizing that it was a clearance item. Apparently they will not refun
About 2-3 years ago, someone in my family had an outstanding balance not totaling more than $200.cdn and some months ago paid it in full, just recently i made an online purchase and because we carried the same last name my purchase was charged to my card w
I purchased a camcorder bundle on Oct 27 and received it on Nov 13. It was not the colour I thought I had ordered, so I returned it completely and totally unopened on Nov 14. I received a notice from them that they had it and would be processing the refu
I received a message on December 30, 2011 from TSC credit department indicating that they were unable to process 2 instalments on one of the items I had ordered. As soon as I got home, I transfer funds to my credit/debit a/c. I even informed the customer s
I have had problems with orders from TSC more often than not - especially on Auto Delivery items. Phone calls with Customer Service are lengthy - and often non-productive. As an example following is a summary of the issues on two of my last three orders
Absolutely the most unbelievably horrible order & customer svc system I've EVER encountered in my decades of mail ordering. Order placed early on 11/26/11. Four items, all showing as "In stock & w/b shpd together." 12/7 - No ship notice or items received,
We order a mink comforter set as well as sheets. Outorder claimed to be shipped yet when we called because we never received it. The lady was unclear if the item was ever shipped to begin with then 2 days later it showed up as a return as it stands the she
On october 4. 2011 I received a letter form Rachel Q. director of customer care, stating that from 60 days from october 4, 2011 they would be closing my account for returning too many item. I have been shopping with the shopping channel since it opened ove
The Shopping Channel used to be a good place to shop. Now they are too big for their own good to do a good job. With the postal strike, they farmed out their delivery to Purolator. I have spent 3 days waiting for delivery the first time Purolator claimed t
I would like to know what the psi is for this pressure cooker. I waited 45 minutes to ask this question at the phone number that is listed on the maual.. He told me he didn't have that info.I told the young man on the phone that if I had to wait that long
I purchased (ordered online) a handbag for my daughter the last of December for her January birthday. She returned it. I cannot get a refund. I have called their customer service 5 times and was even contacted by a representative of a "vice-president" t
On 2-6-10 I placed an order from WBShop.com,for a DVD set for a popular tv show that I enjoy. I completed my order and paid for my purchase and was informed by WBStore.com, that my product would ship by 2-9-10. It is now 2-24-10 and my product has not sh
merchandise were left all around my home without signature i have not got in my possesion anywhere the amount they claim i feel i've been over charged or scamed out of 20 to 30 k
I ordered a h2o steam mop that was to include 10 disposable mop heads the steam mop came but not the 10 mop heads.i emailed the company but got no answer.i also contacted the b.b.b. of canada they also did not get a reply.my order nr. was 10004753
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