Please tell verizon that I HATE their commercial with the crying mother and daughter. It is stupid and pointless commercial which not only makes me want to change channels but also to drop Verizon as my carrier. I want to see people who are mature and no
I have relocated to another state that I originally brought my contract and now where I live I get no to little signal on my phone. I have talk to several people at T-Mobile and was to to emall the Contract Review people ans see if they would help me. I di
I am a Verizon costomer, I have to say this is the worst service by far that I have ever received for cable.. I was told on April 14th by a costomer represenitive that I do not have to pay my april bill due to Verizon's mistake in billing and not being abl
Ever since we switched from Time Warner to Frontier we have had nothing but problems.Our first problem was every time we would log into our computer it would display page not available or no internet access check your cable connections.So everytime it said
Two months without Internet service in Cuernavaca. I've talked to a dozen people and nothing happens. I am told they are installing fiber, meantime they disrupted the "old" Infinitum service and Telmex can not get either one to work. Supervisor Mariana L
My Samsung Galaxy S 2 Was stolen and I Reported the problem to a store Representative we ordered the phone and I was told that I would receive my phone at my mailing address in 5-7 business days I did not receive it and the reason was the Store Representat
Customer Service is very rude and unsatisfactory. The do not keep you informed when your product is on backorder or when it is shipped. When you call to find out the status, they do not give you in-depth information nor is there any managers or higher st
I have been with Sprint for over 13 years. However, the customer service has always been unbearable. Recently, I have a dispute about international charges on one of my phone lines. I have a block on all international call on the phone. Due to sprint error
It started at the beginning of Febuary my wireless internet connection slowed down which is not uncommon. So I brought my XBOX downstairs and directly connected my XBOX to the router every day it seemed like my internet got even slower. So I started to reb
I contacted T- Mobile on several occasions within the past 4 weeks. I have a Samsung Galaxy S phone. I have been having technical problems with phone. These problems make it not usable at times and annoying. Every time I called T-Mobile and I did trouble
I have been with Verizon Wireless for almost 2 years. I have used their 3G service for all of that time. Three to four months ago when they came out with 4G service here in Albuquerque the 3G service slowed down completely. It would take 5-10 literal minu
My signed agreement form with ATT Uverse, including promo discounts, was to be $147 per month with a one-time activation fee of $36.00. My first bill was for $361.00 which was explained to me as 1 month plus 1 month in advance. My total should be $330.0
AT&T customer service is horrible. Their hold times and transfer times are unbelievable. Obviously, the reps are untrained, if they need to transfer a customer 8 times to 8 different departments only to be disconnected. I can't uderstand how a customer can
Ordered new phones and they came to us locked. It took a week for them to unlock our phones and have them activated. We were given a discount plus a month free for our trouble per a call from them in response to my bbb complaint. The other day I recei
Three years ago, 2009, i changed my home service from phone and internet to internet only. before i changed it i had service since Verizon began. I was always billed properly and to my correct name. After i changed it, i began receiving three bills under
Both owner/Andrew and sales person name Augusto, Guzman, Raquel has promised to give as follows; Activation fee wake $36/line X 3 lines=$108 (Sprint may file collection total $234.98), $180/mo. 20% discount =$145/mo. (never happen), Credit $125 X 3=$375 (
Dear Sprint, I hope you read this. The 4g breech of contract is misguided to say the least. The loss of complete trust is huge. The one constant has been completely shattered. Spint isnt what it used to be. Al Franken must have been too much for the old ma
In January I called to inquire about a plan that my sister in law had commented to me about. The rep I spoke with offered me the plan from 139.99 including taxes and advised me I would have to pay $200 to change to that plan. And she also offered me 1200
I canceled my AT&T service. I was told by a AT&T representative, by the name "Angela", to send the two (2) Etc Inspire 4G smart phones,1 otter box defender case, and 1 otter box commuter case to 15901 East Skelly Dr. Tulsa, OK (Attn. Mark Mills). The phone
Get my address change correct. I had moved from an address where I lived with an old relative, an elderly person. I had used that address when I purchased my cell phone thru 'Assurance.' Now that I had been at my new address, my relative wants a cell phone
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